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Timely, Professional, and Courteous IT support for the College of Natural Sciences

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    Installation Guide for BC401_2012 Notes: You must have Administrator privileges on your computer. Install Firefox 3.6.8 included on the CD in the folder BC401. Yes this is an old version but it works well with Chime. Install MDLChime26SP7 located in the BC401/BC401_2012/Software (PC)/Chime_2.6 Folder. Allow this to install for Internet Explorer. Go to C:\Program Files\Internet [...]

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    We have just released a new version of the CNSIT Pangea connection App for Windows.  This applies to the Hadron instance of Pangea which means only Biochemistry and Chemistry are affected.  When you next launch the Windows Pangea Connection App, you will see a notice letting you know an update is available.  Please be sure [...]

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    With the release of Mac OS X Lion, Apple made the decision to hide the user Library folder.  This decision was based on their need to protect the user from accidentally deleting important files needed by various programs as well as the operating system itself.  It became even more necessary for most users with the [...]

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    A New Pangea? That’s right!  CNSIT South has purchased a new server to act as the Pangea head machine.  This new server boasts additional memory, CPU capacity, redundant power supplies, and bonded network adapters.  With any new hardware upgrade, we are also looking at how we can improve the service and simplifying administrative functions. Below [...]

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    Rootkit Viruses are stealthy viruses that can cause great damage to your operating system and even to your hardware if they are in the “firmware rootkit” class. Several classes of rootkit viruses exist: persistent, memory-based, user-mode, kernel-mode and firmware driven. Installation of these rootkit viruses are automated and can evade many anti-virus programs. Removal of [...]

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  • 01/16/13--08:33: Java 7 Vulnerabilities
  • Most of us are aware of this by now, but I received the following, very well written explanation of the problem and steps to take at this point.  As before, when I get these, and feel they should be given a wider audience, I will repost for the CNSIT community. “As everyone is probably painfully [...]

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    The new software for the LAS 500 is now located on pangea in the bmbequipment/IQTL folder. The department has a 5 user floating license that is installed on the BMBTYPHOON computer. This means that 5 licenses or 25 windows can be used at once. If that is exceeded the user will get an access denied [...]

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    We have just released the Pangea connection app version 2.5.0.4 for the CNSIT Pangea instance.  This instance is for the Departments of Biochemistry and Chemistry.  This does not affect the connection app for the Department of Biology Pangea instance.  This only affects the Windows connection app as well, not the Macintosh connection app. This update [...]

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    As you have probably heard, ACNS is updating the eID password Policy, starting April 1st.  This change will not affect everyone at once, but beginning in April, all new password reset messages you conduct will require the following rules to be applied: Passwords must be between 15 and 30 characters long. Passwords must include at [...]

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    We have just released the Pangea connection app version 2.5.0.5 for the CNSIT Pangea instance.  This instance is for the Departments of Biochemistry and Chemistry.  This does not affect the connection app for the Department of Biology Pangea instance.  This only affects the Windows connection app as well, not the Macintosh connection app. This update [...]

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    Microsoft Office 2013 Professional Plus 2013 is now available for CNSIT South departmental computers. Here is a good collection from Microsoft about what is new with Office 2013: http://office.microsoft.com/en-us/support/whats-new-in-office-2013-HA102830213.aspx CNSIT South will be using this version as the new default build option on all new computers.  Existing machines may opt in to the upgrade by [...]

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    We have just released the Pangea connection app version 2.2.0.12 for the Biology Pangea instance.  This instance is for the Department of Biology only.  This does not affect the connection app for the Departments of Biochmeisty or Chemistry (CNSIT) Pangea instance.  This only affects the Windows connection app as well, not the Macintosh connection app. [...]

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    As of May 20th (the start of the Summer 2013 semester), the Chemistry B201 Computer lab will be relocated to Yates 412.  We will begin moving the computer hardware on the 20th, so it may be a few days before the lab is at full operation in terms of capacity.  Yates 412 will adopt the [...]

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    We have just released the Pangea connection app version 2.2.0.13 for the Biology Pangea instance.  This instance is for the Department of Biology only.  This does not affect the connection app for the Departments of Biochmeisty or Chemistry (CNSIT) Pangea instance.  This only affects the Windows connection app as well, not the Macintosh connection app. [...]

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    We have just released the Pangea connection app version 2.5.0.6 for the CNSIT Pangea instance.  This instance is for the Departments of Biochemistry and Chemistry.  This does not affect the connection app for the Department of Biology Pangea instance.  This only affects the Windows connection app as well, not the Macintosh connection app. This update [...]

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    New Departmental Color Printer in MRB210 We have a new HP Color Laserjet CP4525dn printer located in MRB 210. To add this printer to your computer, please follow these instructions:  Make sure you can access the new printer driver location in by clicking here. Click on the link that describes your operating system. Look under [...]

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  • 07/15/13--13:21: Personal Web Space on Pangea
  • One of the hidden tricks with CNSIT Pangea is its ability to allow a user to serve files via their personal space to the world through a web server.  This is handled via the “public_html” folder located in the root of  your personal Pangea space.  Don’t be surprised if you do not see this folder [...]

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  • 08/26/13--11:50: CSU-NET5
  • WIFI and mobile device users may have started noticing a new SSID being broadcast within the CNSIT South buildings lately.  That is, the csu-net5 network.  ACNS sent us out a good explanation of what this is, and perhaps is something you should try out! FROM ACNS All areas of campus should now have at least 3 […]

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    For users of newer Macintosh computers running Mac OS X 10.8 and newer (Mountain Lion and Mavericks at the time of posting) you may need to address the following error when attempting to run the Pangea connection App. Basically, you should know that the Pangea App is safe, and you can use it – but […]

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    With yesterday’s announcement and release of the newest Mac OS X, 10.9 aka Mavericks – I discovered that the existing Pangea connection App did not function properly.  I have fixed and posted the updated App bundles for both the Biology Pangea instance, and the CNSIT (Biochemistry and Chemistry) instance.  These new versions are backwards compatible […]

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