Connecting a Windows 8 computer to a Network Printer
The following directions will instruct you on how to connect a Windows 8 computer to a network printer. A network printer is a printer that connects directly to the Internet via an Ethernet cable; it...
View ArticleHow do I control when an untrusted applet or application runs in my web browser?
We have been seeing more and more reports of Java not working properly in web browsers. This article should allow a user to get things back up and running. First, here is a complete article...
View ArticleHow To Uninstall Internet Explorer 11
Recently, Windows computers began to automatically install the new version of Internet Explorer. This new version, 11, has been causing all kinds of problems across campus. Specifically users of...
View ArticleHow do I clear my web browser’s cache and history?
About cache, cookies, and history Each time you access a file through your web browser, the browser caches (stores) it. By doing this, the browser doesn’t have to newly retrieve files (including any...
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Website Creation Kickstarter
We are often asked about how a user can create a webpage for themselves, or for their research group. While CNSIT will not create and manage group and personal web pages (we have enough on our plate...
View ArticleAutodesk Free to Schools!
Autodesk, Inc. a leader in 3D design, engineering, and entertainment software, today announced that it will offer schools in the United States and Canada free access to its professional 3D design...
View ArticleNew Departmental BMB Color Printer
New Departmental Color Printer in MRB210 We have a new HP Color Laserjet CP4525dn printer located in MRB 210. To add this printer to your computer, please follow these instructions: Make sure you can...
View ArticleCSU WIFI name change
Message below is from ACNS: Last week, two new wireless networks were sent across campus. csu-eid: This is to replace csu-net and csu-net5. Since most all wireless problems were due to...
View ArticleGoodbye Network Connect, Hello Junos Pulse!
As with anything, all software has its cycles. We are now about ready to say goodbye to the faithful Network Connect VPN client we have been using for many years. The good news is, its replacement,...
View ArticleThe State of Anti-Virus Software & CNSIT South
Very recently, CSU has decided not to continue using Symantec Endpoint Protection (SEP) as its preferred anti-virus software. Our license for this software will expire at the end of June 2015. At...
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Troubleshooting PDF Printing Problems
PDF files sometimes give us a lot of trouble when we try to print them. The causes are usually unknown, but may stem from inefficient PDF creation on the publisher side (not everyone uses Adobe Acrobat...
View ArticlePangea Firmware Update
WHEN: 01/05/2016 at 6:00pm to ~7:00pm WHAT: We will applying a firmware update to the storage array. IMPACT: Pangea, and all services relying on it, will be unavailable during this outage. Refer to...
View ArticleConnecting a Windows 10 computer to a Network Printer
The following directions will instruct you on how to connect a Windows 10 computer to a network printer. A network printer is a printer that connects directly to the Internet via an Ethernet cable; it...
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Cloud Storage for Personal Data
Personal storage has been handled by many different technologies over the years. At first, the term was just used to describe data on your personal computer – stored in it’s local hard drive. We may...
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Sharing Folders on OneDrive For Business
One Drive for Business is Cloud Storage available for CSU faculty, staff and students. Currently, 1 TB of personal storage is available to each individual. To login to Office 365, go to...
View ArticlePangea: Next Generation
Pangea is evolving! We have some exciting changes to announce with relation to the Pangea file serving service available to CNSIT South affiliates. Over the past few years, we have been able to...
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Mac: How to get Pangea to show up on my desktop
There is a default Finder setting on all new Macintosh computers, that prevent networked servers from showing up as icons on the desktop. Since Pangea is a networked server, we often receive help...
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Misleading Mac Error: “Pangea is damaged and can’t be opened.”
UPDATE for Max OS X 10.12 “Sierra” Apple has removed the “Anywhere” option from the security options described below. So, we need to open up the Terminal App (this is found in the...
View ArticleCNSIT South Graduate Student Orientation
Your CSU eID Account Your CSU eName (aka, eID) is your University wide username. This, in combination with your CSU password, is what you will use to gain access to almost all resources you have...
View ArticleReasons why CNSIT Tickets are better than E-mail
In an effort to improve the CNSIT support experience, I have put together the following reasons for using our CNSIT ticket system instead of a direct email. So, read through this article, and be sure...
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